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Troubleshooting

Customs not showing up/working online / Scores not saving

Section titled “Customs not showing up/working online / Scores not saving”

Rock Band 3 can only remember scores for unique numeric song IDs. If you didn’t follow [the main Xbox 360 to PS3 guide] or have an outdated version of [Nautilus], chances are you will bump into songs with problematic IDs.
Songs with alphabetic IDs will generate a new ID and wipe your score every time the game starts.

While online, these songs will grey even if you and other players have the same song installed. To avoid this, the song needs to have a numeric ID.

Rock Band 3 showing songs with a darker color as they are disabled.

If the songs have a duplicate ID, one of them will never show up.

Nautilus showing two songs with duplicate IDs.

You can solve both of these issues by correcting the IDs with Nautilus.

  1. Simply follow [the main Xbox 360 to PS3 guide].
    This is automatically fixed.
  1. Open Nautilus and select PS3 Converter.

    Nautilus' main screen. A cursor hovers over 'PS3 Converter'.
  2. At the top of the PS3 Converter window, go to:
    Song ID Options > Batch correct song IDs

    Nautilus's PS3 Converter. A cursor hovers over 'Batch correct song IDs' under the 'Song ID Options' menu.
  3. On either PS3 or RPCS3, navigate to song/pack containing the song with the bad ID (normally within dev_hdd0\game\BLUS30463\USRDIR\[SONGNAME]\songs).
    After finding it, select the songs.dta file within the folder.

    A file browser window. 'dev_hdd0' is selected and the cursor is over 'Open'.
  4. Wait for it to finish correcting every song within that pack.
    When it finishes, you can share the fixed songs.dta file with your friends to play the previously unavailable songs together.

    Nautilus's PS3 Converter. It has just finished replacing custom songs without numeric IDs.

Occasionally certain songs may freeze toward the end of the chart, constantly looping the last bits of the audio endlessly.

  • You will need to uninstall the song. Check [the deletion guide] if needed!
  • You will need need the original CON file to fix this issue!
  • Do not run every song through this if it does not need fixing, the audio will be re-encoded and will have a slight decrease in audio quality
  1. Open Nautilus and select PS3 Converter.

    Nautilus' main screen. A cursor hovers over 'PS3 Converter'.
  2. At the top of the PS3 Converter window, go to:
    Tools > Batch fix looping songs

    Nautilus's PS3 Converter. A cursor hovers over 'Batch fix looping songs' under the 'Tools' menu.
  3. Go to the folder where the problematic CON is at and select the folder.
    Wait for it to finish.

    Nautilus's PS3 Converter. It is in the process of fixing a looping file.
  4. After it’s done, you can go back to step 4 of [the main tutorial].

By default, the PlayStation 3’s Parental Controls are set to level 9.
This doesn’t allow customs that are classified as “Unrated”, causing them to appear grey.

Rock Band 3's song library showing a greyed out song.

Selecting these songs will cause a crash. To fix this, set the Parental Control to Off in:
XMB: [ Settings ] -> [ Security Settings ] -> [ Parental Control ] -> [ Off ]

The parental control menu in PlayStation 3's XMB home menu. The level is set to 'Off'.

In very rare cases, songs might still have infinite loading, even after the using PS3 fixer.

You can fix this with Nautilus’ Batch Cryptor.

  1. Open Nautilus and select Batch Cryptor.

    Nautilus' main screen with a cursor hovering over 'Batch Cryptor'.
  2. Swap to Decrypt at the bottom of the screen.

    Batch Cryptor with the mode switched to 'Decrypt'.
  3. For both PS3 and RPCS3 users, navigate to the folder containing the song you wish to fix.
    It will usually be in dev_hdd0\game\BLUS30463\USRDIR\[PACKNAME]\songs\[PROBLEMATICSONG]).
    There will be a .mogg file in the song’s folder.

    A file browser window with a mogg file is selected.
  4. Drag and drop the song’s .mogg file onto Batch Cryptor and click Begin.

    An animation of a .mogg file being dropped into 'Batch Cryptor' the being decrypted.
  5. A new folder called decrypted will appear when it finishes.
    Go into the new decrypted folder and cut the .mogg file inside of it.
    Go back to the song’s main folder and replace the old .mogg file.

    An animation of a .mogg file within the 'decrypted' folder being cut then pasted in the folder before it. It replaces the old .mogg file.