Troubleshooting

• I get this ReaScript error when opening Venue Preview!

  

  • You opened Venue Preview without a template or project that has CAMERA or LIGHTING tracks.

Windows

• I get “Error opening devices” when swapping to WASAPI!

  

  • Could not find input device: You either don’t have a microphone connected or your formats are (i.e. speakers at 48,000 Hz and microphone at 44,100 Hz).
    If it’s the former, change the “Input channels” to “0” in the Device section of Preferences.
    If it’s the latter, make sure your microphone matches the format of your output device.
• RBN Preview doesn’t load!

  

  • You really shouldn’t be using this anymore but if you insist, download the appropriate Microsoft Visual C++ Redistributable Runtimes.
    [Click here to download them].

Arch

• I get “JACK: error creating client” when swapping to JACK!

  

  Solution A:

  • You have jack2 installed and need to replace it with pipewire-jack.
    • Install pipewire-jack by running this command in a terminal.

      sudo pacman -S pipewire-jack

      

  Solution B:

  • Change to a different audio system, like PulseAudio or ALSA.

    

Fedora

• I get a Script execution error when opening CAT or VenueGen that says “ModuleNotFoundError: No module named ‘tkinter’”.

  

  • Install “python3-tkinter”

    sudo dnf install python3-tkinter

    

• I get “Error opening devices” when swapping to JACK!

  

  • Change to a different audio system, like PulseAudio or ALSA.

    

Debian

• I get “Error opening devices” when swapping to JACK!

  

  • Change to a different audio system, like PulseAudio or ALSA.